WORKSHOPS TERMS & CONDITIONS

Please read carefully before completing your enrolment and payment. 
The term “Class” in Terms and Conditions outlined here refers to any term course or workshop, delivered in-studio or online. 
Campbelltown Art Centre (CAC) reserves the right to update the Terms and Conditions at any time. The Terms and Conditions, once published on this website will be effective immediately. 

Please refer to the Cancellation, Refund and Transfer Policy information provided below. If you have any enquiries please contact the Creative Learning & Engagement Officer on [email protected]  

Full fee is required to confirm enrolment in the course/workshop/class. You will receive a confirmation email 

Using your Creative Kids Vouchers 
C-A-C is a Service NSW Creative & Active Kids provider. Children 4.5 – 18 years are eligible for a $100 voucher. Apply online at service.nsw.gov.au. 

To redeem your voucher when booking please ensure you have a copy (electronic) of your voucher that includes the below details:

• Child’s full name
• Child’s date of birth (ages 4.5 – 18 years are eligible)
• Voucher Number (beginning with ‘9’ for Creative Kids or ‘5’ for Active Kids)
• Parent/carer’s name
• Parent/carer’s contact number

If you have used your voucher, you will need to pay in full for your child to attend the class. 

Cancellation, Refund and Transfer Policy 
Refunds are provided only in the event of workshop cancellation or proven medical emergency – contact us as soon as possible and provide us with a medical certificate emailed to [email protected]. A 25% administration fee per workshop will be kept by C-A-C to cover administration costs and merchant service fees for credit cards. 

Workshops are run subject to minimum enrolments. Therefore, please enrol at least 5 days prior to the workshop date because if enrolment numbers are low, the class will be cancelled. 

Student/Participant substitutions for Workshops 
If you have enrolled in a workshop that you cannot attend, you may transfer your enrolment to someone else. Please let us know prior to the workshop. 

Student/Participant substitutions for Term Courses 
If you are enrolled in a term course and if for any reason you are unable to attend a class during the term, you CANNOT give your place for the missed week/s to someone else. If the term has not yet commenced, you may transfer the whole of your enrolment to someone else. Please let us know prior to the course commencing. 

Missed classes 
There are no transfers, credit, refunds or make up sessions if you miss a class or if your personal circumstances change. 

Concession tickets  
Concession tickets require an active C-A-C Friends membership, Student ID card, Pensioner Concession Card including DVA, or Centrelink issued Health Care Card and can be booked online, but proof of concession must be provided when attending the workshop. 

Parents and carers  
Parents and carers are responsible for their children’s supervision during drop off and pick up. Children are not to be left unattended in the amphitheatre while parent or carer is inside the building or in the carpark.  

Parents and carers must sign children in and out of workshops and notify Creative Learning and Engagement Officer if someone will be collecting the child unexpectedly or if there is any special conditions for picking up children. 
You can notify Creative Learning and Engagement Officer [email protected] 
or contact Visitor Services on 4645 4100 between 9:00am and 4:30pm.  

Accessibility 
Campbelltown Arts Centre is a wheelchair accessible venue. Auslan intepretation is provided upon request. Please advise of any access requirements when booking.  

Payment of fees 
Class/Workshop fees are listed with the course details on our website. Payment of the full class fee via online credit card payment is required at the time of enrolment to secure your place. We accept Visa and Mastercard. 

If you do not wish to enrol via the web, you can enrol in person at the Arts Centre. We accept cash, Visa or Mastercard card and EFTPOS. Fees are inclusive of GST and tax receipts will be provided on receipt of payment. 

Marketing Material 
Recordings and images taken may be edited and used to publicise and promote Campbelltown Arts Centre and the activities it conducts, or as part of reporting requirements for funding. 

Such use includes the display, distribution, publication, transmission, or otherwise use of photographs, images, and/or video taken of my child for use in materials that include, but may not be limited to, printed materials such as brochures and newsletters, videos, and digital images such as those on the Campbelltown City Council and Campbelltown Arts Centre website. 

Student/Participant Conduct 
C-A-C is a shared space and we expect students/participants to respect fellow participants and artists, artwork and property. Discrimination on the grounds of a person’s age, race, sex, gender, sexuality, marital status, physical or intellectual disability, or religion will not be tolerated. Students/participants deemed to be exhibiting inappropriate or disruptive behaviour may be removed, suspended or expelled from the class/workshop. It should also be noted that cleaning of your class/workshop space and common areas is a shared responsibility. 

Punctuality 
Out of respect for other students/participants and tutors, you are requested to be punctual for your class/workshop. Children should be escorted to and from class by a parent/ guardian, signed in on arrival and collected promptly at the end of class/workshop 

Occupational Health & Safety 
If you have an existing medical condition, allergy or disability that may affect your participation in a class, you should notify the Creative Learning and Engagement Officer [email protected] 

Privacy 
Government agencies are required to comply with the Information Protection Principles in the Privacy and Personal Information Act 1998 (PPIP Act). These regulate the collection, storage, use and disclosure of personal information held by government agencies. 

Your personal information 
Generally, any personal information you provide to us will be used and disclosed for Campbelltown Arts Centre’s purposes, or a directly related purpose, unless you consent to another use or disclosure, in emergencies or as otherwise required or authorised by law. Under the PPIP Act, you have rights to access any of your personal information held by Campbelltown Arts Centre, without excessive delay or expense. You also have a right to have your personal information corrected, in certain circumstances (eg. if it is inaccurate). 

Accessing or correcting your personal information 
Should you wish to access or correct your personal information, please make a written request to Council’s Public Officer: 

Public Officer 
Campbelltown City Council 
PO Box 57 
CAMPBELLTOWN 2560 

Liability 
There are inherent dangers and risks to the property and personal safety of me or any person under my care or supervision (“the Participant”) involved in participating in the activity arranged by Campbelltown Arts Centre (“the Centre”). 

The Centre will take practical steps to identify and minimise potential dangers to the property and personal safety of the Participant whilst undertaking the Activity. Despite the Centre’s efforts to protect the property and personal safety of the Participant, there will always be a degree of risk in participating in the Activity and the Participant confirms that he/she undertakes the Activity at his or her own risk. 

The Centre excludes all liability for any death, personal injury or loss or damage to property arising from any act or omission by the Centre, the Participant or any other person (including without limitation any person under my care or supervision) which arises from undertaking the Activity (however arising) while participating in the Activity, to the fullest extent permitted by law. 

Accessibility
Campbelltown Arts Centre is a wheelchair accessible venue. Auslan is provided upon request. Please advise of any access requirements when booking.